Privacy Policy

Effective Date:

•See also: Terms of Service

This Privacy Policy ("Policy") explains how NotterAI - AI Note Taker ("NotterAI," "we," "our," or "us") collects, uses, and shares your Personal Information when you use our mobile applications, web app, Chrome extension, or related services (the "Services").

By using our Services, you acknowledge that we will process your information as described in this Policy. If you do not agree, you must stop using the Services.

Information We Collect

We collect the following categories of information when you use our Services:

Information you provide to us

  • Account Information: Email, password, or third-party login credentials; profile picture (optional).
  • Content Data: Audio recordings, uploaded audio files, images, PDFs, YouTube links, website URLs, text notes, transcripts, and summaries.
  • Payment Data: Subscription information managed through RevenueCat and its integrated payment processors. We do not store payment card details.
  • Communications: Information you provide when contacting us for support.
  • Sharing Information: Contact details of people you invite or share notes with (make sure you have permission before sharing).

Information we automatically collect

  • Usage Data: Interactions such as recording, uploading, editing, exporting, sharing, and deleting.
  • Device Data: Device identifiers, operating system, browser type, IP address, app version.
  • Crash Reports and Performance Data: Through Firebase Crashlytics and analytics tools.
  • Approximate Location: Derived from your IP address.

Information from third parties

  • Authentication Data: From third-party sign-in providers (Google, Apple, etc.).
  • Subscription Data: From RevenueCat to verify your payments.
  • Service Integrations: If you connect Zoom, Google Meet, or Microsoft Teams (future features), we may receive meeting or calendar information.

How We Use Your Information

We use your Personal Information to:

Provide Services: Recordings, transcription, AI summarization, note storage, and exports.
Manage Accounts and Subscriptions: Authentication, subscription validation, billing, and premium feature access.
Improve Services: Monitor usage, fix bugs, and enhance transcription accuracy. We may use de-identified or aggregated data for model training and research.
Communicate with You: Service updates, support responses, and security notices.
Ensure Security: Fraud detection, misuse prevention, and enforcement of our Terms of Service.
Comply with Law: Respond to legal requests and regulatory obligations.

Legal bases for processing under GDPR include:

  • Contractual necessity
  • Legitimate interest
  • Consent (where required)
  • Legal obligations

Cookies and Similar Technologies

We and our service providers use cookies, SDKs, and similar technologies to:

  • Authenticate users and manage sessions
  • Analyze usage and performance
  • Store user preferences

You can disable cookies in your browser, but some features may not work.

Who We Share Information With

We share Personal Information only in these circumstances:

Service Providers (processing data on our behalf):

Firebase (Google LLC) - Authentication, crash reporting, messaging
Privacy Policy: https://firebase.google.com/support/privacy
RevenueCat - Subscription and in-app payment management
Privacy Policy: https://www.revenuecat.com/privacy
Deepgram - Audio transcription services
Privacy Policy: https://deepgram.com/privacy
OpenAI - Summarization and AI text processing
Privacy Policy: https://openai.com/policies/privacy-policy

With Other Users:

If you share notes or recordings.

Legal and Compliance:

To comply with law, regulation, or enforce our Terms.

Business Transfers:

In mergers, acquisitions, or sale of assets.

We do not sell Personal Information.

Data Retention

  • Your account data is retained while your account is active.
  • Your recordings, transcripts, and summaries are retained until you delete them or delete your account.
  • Temporary processing occurs with Deepgram and OpenAI, but they do not store content long-term.
  • We may retain some data for legal or operational reasons even after account deletion.

International Data Transfers

Our services may involve transferring data outside your country of residence (for example, to the United States). Where required, we use legal safeguards such as Standard Contractual Clauses (SCCs).

Data Security

We use encryption, access controls, and monitoring to protect your data. However, no method of transmission or storage is completely secure.

Your Rights

Depending on your location, you may have certain privacy rights.

EU/UK/EEA Residents (GDPR)

You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

California Residents (CCPA/CPRA)

You have the right to know, delete, correct, and opt-out of the sale of your personal information.

To exercise these rights, contactsupport@inoidsolutions.com. We may request verification before processing.

Children's Privacy

Our Services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from children.

Changes to This Policy

We may update this Policy from time to time. When we do, we will update the "Effective Date" and notify you if required.

Contact Us

If you have questions or requests about this Policy:

Email: support@inoidsolutions.com

Company: iNoid Solutions

Address: Shree Ram Tower, Shiv Mandir Rd, Ratanada, Jodhpur, Rajasthan - 342011, India

If you are based in the EU/EEA or UK, you may also contact your local data protection authority.